Tell customers when fares drop. Before they find out elsewhere.
The bot watches fares on booked flights and saved routes. When a fare drops, it alerts the customer, checks the drop like-for-like and handles the claim, all inside your rules.
Fare watch · DEL → DXB
What AI Price-Drop Alerts does for you
Fare watch after booking
Every protected booking is watched until a cut-off you set before departure.
Route alerts for shoppers
Customers save a route and get a WhatsApp alert when the fare falls.
Like-for-like checks
Same flight, cabin and fare rules are compared before any refund is approved.
Protection you can sell
Offer price-drop protection as a paid add-on, with your own fee, cap and claim limits.
Claims paid automatically
Approved drops are refunded to wallet, card or credit shell, in the customer's currency.
Revenue and claims view
Protections sold, fee revenue, refunds paid and open liability in one view.
Live in three steps
Connect fares
Desk360 reads fares from your booking engine and supplier APIs.
Set your policy
Fee, cap per passenger, number of claims and cut-off hours.
Alerts go out
Customers get alerts and refunds; you see every claim and its cost.
Works even better together
AI Web Check-in Bot
Checks in every passenger the moment the window opens, picks seats and sends boarding passes.
Learn moreMeta Intelligence
Tracks your price accuracy, coverage, speed and conversions on Google Flights, Skyscanner and other metas.
Learn moreAccounts Back Office
Bank, PG and supplier reconciliation, refunds, approvals, GST and TDS, ledgers and P&L.
Learn moreAI Price-Drop Alerts questions
Is this a fare alert or a protection product?
Both. Shoppers can set route alerts, and booked customers can buy price-drop protection that refunds the difference.
How do you stop wrong claims?
Every drop is checked like-for-like: same flight, cabin and fare rules, within your cut-off.
Which currencies are supported?
Alerts and refunds work in multiple currencies, including INR, AED, USD, EUR and GBP.