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SolutionsBuilt for every kind of travel company
From OTAs to B2B platforms, agencies and holiday companies, Desk360 fits how your team already works.
Online travel agencies
Answer refunds, changes and complaints before they go public.
- Refund and date-change requests routed instantly
- Booking and payment status checked before every reply
- Public complaints and bad reviews escalated with a draft
- AI covers nights, weekends and sale days
Online travel agencies
B2B travel platforms
Support thousands of agents without growing the team.
- Agent queries on credit, bookings and refunds answered fast
- White-label the desk for your agent network
- Supplier and partner escalations in one place
- Plug into your booking engine and supplier APIs
B2B travel platforms
Travel agencies & DMCs
A full back office for small teams living in WhatsApp.
- One inbox for WhatsApp, calls and email
- AI first response 24×7
- Quotes and follow-ups for every enquiry
- Go live without a helpdesk project
Travel agencies & DMCs
Holiday & tour companies
Turn every package enquiry into a booking.
- Enquiries captured as leads from every channel
- Quotes drafted and followed up automatically
- Voucher and itinerary requests answered instantly
- Sales pipeline from new to won