Every passenger checked in, automatically
The bot watches every booking, checks passengers in the moment the airline opens the window, picks their preferred seats and sends boarding passes on WhatsApp and email. No calls, no queues.
What AI Web Check-in Bot does for you
Checks in on time
Starts the moment each airline opens web check-in, for domestic and international flights.
Every passenger on the PNR
Handles families and groups in one go, with each boarding pass sent to the right person.
Seat preferences
Window, aisle or together: the bot follows customer preferences and free-seat rules.
Boarding pass delivery
Sent on WhatsApp, email or SMS in the customer's language.
Seat and meal upsell
Offers paid seats and meals before check-in, so check-in becomes revenue.
Exceptions to your ops team
If an airline blocks check-in, the case goes to your flight ops queue with the reason.
Live in three steps
Connect bookings
Desk360 reads PNRs from your booking engine or GDS.
Set your rules
Which airlines, when to check in, seat preferences and paid-seat offers.
Bot does the rest
Passengers are checked in and get boarding passes; exceptions go to your team.
Works even better together
AI Support Desk
Calls, email, WhatsApp, social and reviews in one desk. AI reads, routes and replies first.
Learn moreAI Price-Drop Alerts
Watches fares after booking and on saved routes, then alerts customers and handles price-drop claims.
Learn moreOTA Back Office
Bookings, flight ops queue, cancellations, reissues, pricing policies and payment routing.
Learn moreAI Web Check-in Bot questions
Which airlines does it work with?
Airlines that offer web check-in. We set up the airlines you sell most during onboarding.
What if check-in fails?
The case goes to your flight ops queue with the reason, and the customer gets an update.
Can we charge for seats?
Yes. You can offer paid seats and meals before check-in and set your own prices.