Every payment gateway, one desk
Plug in the gateways you already use in India, the UAE and worldwide. Desk360 routes each payment to the best gateway, tracks every refund and reconciles every settlement.
Gateway success rate
Connect the gateways you already use
Payment methods depend on each gateway and your merchant account.
IndiaPopular all-round gateway for Indian travel sites, with payment links.
- Payment status in every reply
- Refund tracking
- Settlement reconciliation
IndiaWide bank coverage and EMI options for high-value bookings.
- Payment status in every reply
- Refund tracking
- Settlement reconciliation
IndiaPayments plus payouts, useful for fast customer refunds.
- Payment status in every reply
- Refund tracking
- Settlement reconciliation
IndiaCost-effective collections for agents and B2B wallets.
- Payment status in every reply
- Refund tracking
- Settlement reconciliation
India · UAELong-standing gateway with many payment options and currencies.
- Payment status in every reply
- Refund tracking
- Settlement reconciliation
IndiaPayment orchestration layer that routes across several gateways.
- Payment status in every reply
- Refund tracking
- Settlement reconciliation
IndiaUPI-first gateway from one of India’s largest UPI apps.
- Payment status in every reply
- Refund tracking
- Settlement reconciliation
IndiaWide UPI and wallet reach across Indian customers.
- Payment status in every reply
- Refund tracking
- Settlement reconciliation
GlobalInternational cards and currencies for global customers.
- Payment status in every reply
- Refund tracking
- Settlement reconciliation
GlobalTrusted wallet for overseas customers.
- Payment status in every reply
- Refund tracking
- Settlement reconciliation
Global · GCCGlobal card processing, strong in the UAE and GCC.
- Payment status in every reply
- Refund tracking
- Settlement reconciliation
UAE · Middle EastRegional acquirer for UAE and Middle East merchants.
- Payment status in every reply
- Refund tracking
- Settlement reconciliation
More bookings paid, fewer payment calls
Smart routing
Each payment goes to the gateway with the best live success rate for that card, bank or UPI app.
Live success rate
Success, failure and drop-off by gateway, method and bank, updated live.
Failed-payment recovery
When a payment fails, the AI messages the customer a fresh payment link in their language.
Refund tracking
Every refund from initiation to credit, with ARN and status shared with the customer.
Settlement reconciliation
Gateway settlements matched to bookings automatically in the Accounts back office.
Payment links in chat
Agents and the AI send secure payment links on WhatsApp, email and chat, in any currency.
Live in three steps
Add your keys
Connect each gateway with your own API keys and webhooks.
Set routing rules
Choose gateways by method, currency, amount and success rate.
Track every rupee
Payments, refunds and settlements flow into support and accounts automatically.
Payment gateway questions
Which payment gateways does Desk360 support?
Razorpay, PayU, Cashfree, Easebuzz, CCAvenue, Juspay, PhonePe PG and Paytm PG in India, and Stripe, PayPal, Checkout.com and Network International for international and UAE payments. Others connect through our API.
Can we use more than one gateway?
Yes. Connect several gateways and Desk360 routes each payment to the one with the best live success rate.
Do we need a new merchant account?
No. Desk360 connects to your existing merchant accounts with your own API keys, which you can revoke at any time.
Which payment methods are available?
That depends on each gateway and your merchant account: typically UPI, cards, netbanking, wallets and EMI in India, and international cards and wallets abroad.
Does Desk360 store card details?
No. Card details are entered on the gateway’s own secure checkout. Desk360 only receives payment status, refunds and settlements.