Run your destination business on one desk
Contracted hotel and service rates, agent quotations in any currency, confirmations, vouchers and supplier payments, with AI answering agents 24×7.
Agent request
Quoted
Confirmed
What DMC Back Office does for you
Contracted rates
Hotels, transfers, tours and activities with seasons and markups.
Agent quotations
Quotes built in minutes, in the agent's currency and language.
Confirmations & vouchers
Supplier confirmations and vouchers sent automatically.
Ground services
Transfers, guides and activities scheduled day by day.
Supplier payments
Payables and reconciliation in multiple currencies.
24×7 agent support
The AI answers agents on WhatsApp and email at any hour.
Live in three steps
Connect your systems
Plug in your booking engine, supplier APIs, payment gateways and the tools you use today.
Set your rules
Teams, approvals, policies and the languages and currencies you sell in.
Go live with AI
The AI starts working from day one, and your team steps in only where judgement is needed.
Works even better together
Hotel & Holidays Back Office
Leads, quotations, packages, group tours and AI-made itineraries, from enquiry to voucher.
Learn moreCab Management
Transfers and cab bookings, driver assignment, trip tracking and vendor billing.
Learn moreAccounts Back Office
Bank, PG and supplier reconciliation, refunds, approvals, GST and TDS, ledgers and P&L.
Learn moreDMC Back Office questions
Can we use DMC Back Office on its own?
Yes. Use it on its own or bundle it with other Desk360 products on one sign-in.
Does it support other languages and currencies?
Yes. The AI works in 67+ languages, and amounts can be shown and settled in multiple currencies.
Can it connect to our current systems?
Yes. Desk360 is plug and play with your booking engine, supplier APIs, payment gateways and CRM.