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SecurityYour data stays secure 🔐
Customer conversations, bookings and payments are sensitive. Desk360 is built so the right people see the right data, every action is recorded, and you decide where it lives.
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Role-based access
Every user sees only the departments, inboxes and actions their role allows.
Company-email sign-in
One-time codes sent only to approved company email addresses. No shared passwords.
Full activity log
Every reply, approval, escalation and change is recorded with who did it and when.
Human approval
Complaints and sensitive replies never go out without a team lead’s OK.
Your own server
Run Desk360 on your own server or private cloud so customer data stays with you.
Controlled integrations
Each connection to your CRM, suppliers and payment gateways uses its own keys that you can revoke.