Know which supplier to trust, on every booking
Deals, statements and reconciliation for every supplier, auto-confirmation from a backup supplier when one fails, and live supplier performance.
What Supplier Back Office does for you
Supplier deals
Commissions, incentives and deals per supplier and route.
ACAS auto-confirm
If one supplier fails, the booking is confirmed with another automatically.
Supplier intelligence
Fares, failures and speed by supplier, so you pick the best one.
Statements & reconciliation
Supplier statements matched against your bookings.
API health
Live status of every supplier connection, with alerts.
Supplier groups
Group suppliers and set rules by product and market.
Live in three steps
Connect your systems
Plug in your booking engine, supplier APIs, payment gateways and the tools you use today.
Set your rules
Teams, approvals, policies and the languages and currencies you sell in.
Go live with AI
The AI starts working from day one, and your team steps in only where judgement is needed.
Works even better together
OTA Back Office
Bookings, flight ops queue, cancellations, reissues, pricing policies and payment routing.
Learn moreAccounts Back Office
Bank, PG and supplier reconciliation, refunds, approvals, GST and TDS, ledgers and P&L.
Learn moreMeta Intelligence
Tracks your price accuracy, coverage, speed and conversions on Google Flights, Skyscanner and other metas.
Learn moreSupplier Back Office questions
Can we use Supplier Back Office on its own?
Yes. Use it on its own or bundle it with other Desk360 products on one sign-in.
Does it support other languages and currencies?
Yes. The AI works in 67+ languages, and amounts can be shown and settled in multiple currencies.
Can it connect to our current systems?
Yes. Desk360 is plug and play with your booking engine, supplier APIs, payment gateways and CRM.