AI products and back offices for every travel business.
One platform for OTAs, DMCs, suppliers and agencies: an AI support desk, web check-in and price-drop bots, Meta Intelligence, your own AI assistant, and back offices for visa, hotels, accounts, bus and cabs.
Years in travel
Products & modules
Languages by AI
AI models supported
AI first response
AI that works for your travel business
Five AI products that answer customers, automate operations and grow revenue.
AI Support Desk
Calls, email, WhatsApp, social and reviews in one desk. AI reads, routes and replies first.
Explore AutomationAI Web Check-in Bot
Checks in every passenger the moment the window opens, picks seats and sends boarding passes.
Explore RevenueAI Price-Drop Alerts
Watches fares after booking and on saved routes, then alerts customers and handles price-drop claims.
Explore AnalyticsMeta Intelligence
Tracks your price accuracy, coverage, speed and conversions on Google Flights, Skyscanner and other metas.
Explore Name your botYour Own AI Assistant
A bot with your chosen name that knows your whole organisation and gets tasks done in about a minute.
Explore BundleCombine products
Pick any AI products and back-office modules for one quote and one sign-in.
Build a bundleA back office for every kind of travel company
Ready-made modules, each with AI built in. Use one, or run your whole company on Desk360.
Visa Back Office
Application pipeline, documents, embassy and VFS tracking, with status updates sent automatically.
Learn moreHotel & Holidays Back Office
Leads, quotations, packages, group tours and AI-made itineraries, from enquiry to voucher.
Learn moreAccounts Back Office
Bank, PG and supplier reconciliation, refunds, approvals, GST and TDS, ledgers and P&L.
Learn moreDMC Back Office
Ground services, contracted rates, agent quotations and confirmations for destination companies.
Learn moreSupplier Back Office
Supplier deals, statements, reconciliation, auto-confirmation and supplier performance.
Learn moreOTA Back Office
Bookings, flight ops queue, cancellations, reissues, pricing policies and payment routing.
Learn moreBus Supplier Back Office
Routes, seat inventory, operator settlements, boarding updates and passenger support.
Learn moreCab Management
Transfers and cab bookings, driver assignment, trip tracking and vendor billing.
Learn moreInternal Communication
Team chat, booking alerts, handovers, approvals and live floor status for every department.
Learn moreCreate your own AI assistant. Give it a name.
Your bot knows your whole organisation: bookings, customers, suppliers, policies, teams and reports. Give it several tasks at once and it gets them done in about a minute.
- Ask on WhatsApp, Slack, Teams or the Desk360 app
- Assign multiple tasks in one message
- Works across every Desk360 module and your connected tools
- Choose ChatGPT, Claude, Gemini, Grok or DeepSeek
Runs on the AI models you trust
Pick a model for each job, or let Desk360 pick the best one for speed, cost and quality.
Every customer, in their own language
The AI detects the language and replies in it, on chat, email, social and calls.
Quotes, refunds and accounts in any currency
Show fares, raise invoices and reconcile payments in the customer's currency, with your books in your base currency.
Every message, to the right team, in seconds
Desk360 reads the message, finds the booking, decides the intent and priority, and routes it, with an answer ready.
Connects to the tools you already use
CRM, telephony, supplier APIs, payment gateways and travel tech partners.
Built by people who run travel support every day
Years in travel
Built from five years of running support, refunds and operations for an online travel agency.
Travel companies live
Running across India today, from OTAs to holiday and tour companies.
Channels in one desk
Email, WhatsApp, Instagram, Facebook, LinkedIn, Google reviews and calls.
AI first response
Nights, weekends and peak days: customers always hear back fast.
Feedback from travel teams using Desk360
Client feedback from Mahi Tours will appear here.
Client feedback from Tourtripx will appear here.
Client feedback from Satnam Holidays will appear here.
Client feedback from Bookinghub will appear here.
Build your back-office bundle
Pick the products you need. We'll send one quote for the whole bundle, set up together, on one sign-in.
Your data stays secure 🔐
Role-based access, company-email sign-in, a full activity log, human approval on sensitive actions, and the option to run Desk360 on your own server.
Questions travel companies ask us
What does Desk360 offer?
AI products (support desk, web check-in bot, price-drop alerts, Meta Intelligence and your own AI assistant) and back-office modules for visa, hotels and holidays, accounts, DMCs, suppliers, OTAs, bus suppliers, cabs and internal communication.
Can we buy only the products we need?
Yes. Pick one product or build a bundle. Bundled products share one sign-in, one customer record and one invoice.
Which languages and currencies does it support?
The AI understands and replies in 67+ languages, including Hindi, Arabic, Tamil, Bengali, Spanish and French, and works with multiple currencies such as INR, AED, USD, EUR and GBP.
Which AI models do you use?
You choose: ChatGPT, Claude, Gemini, Grok or DeepSeek. You can use different models for different tasks.
Can Desk360 connect to our current systems?
Yes. It is plug and play with Salesforce, Zoho, Freshdesk, MyOperator, Sampark, supplier APIs, payment gateways and your own internal APIs.
Where is our data stored?
Desk360 can run on your own server or private cloud, so customer data stays under your control.